[http://www.gamegoods.co.uk/]
What can I say about this site? Very ugly service, owned by Apollo internet Limited based in Bucharest. Smells of scam from the get go. They tell you that gold will arrive within 24 hours. After a few days I emailed back and asked how things were getting on. Got a reply saying that my order had been lost and that it had been placed back in the processing queue. Spent the next few days going on the livechat and the delivery kept getting put off by the customer service for another 12-24 hours. The livechat itself is absoulutely ridiculous. I found myself waiting for up to 2 hours to speak to a customer service agent, who can do absolutely nothing.
Anyway, after 7 days...nothing, opened a dispute with paypal. Still nothing. SoI asked for a refund. Have yet to recieve a single penny and will most likely have to escalate the issue to a claim with paypal.
Its a shame, because the site does look very professional and the prices are good. A little too good!
Again would love to hear your comments, as we will only know which are the best and worse sites to buy from, if we all pool our experiences.
Showing posts with label game. Show all posts
Showing posts with label game. Show all posts
Saturday, 21 July 2007
Brogame
[http://www.brogame.com/]
A notorious site, which recently has been upsetting a very many players. A chinese company, so these are the chinese gold farmers people love and adore!
I have only ever had 1 good experience with them and that was when I was dealing with really small volumes (50G). I made another order for 200G and after 12 days, am still waiting. I filed a dispute with paypal after a week, and after that I kept getting messages threatening that I would not get my gold unless I closed the dispute.
Well, I am not stupid, and beware, If any of you do open disputes, once you have closed them, paypal will not let you reopen them. They are basically informal claims, that can be used to put pressure on the seller, and once you cancel them, paypal assumes that everything has been resolved, and you will not be able to escalate the issue to a full blown CLAIM (where paypal uses legal pressure to ensure things get done).
So anyway, i kept getting these messages, and everything just smelled too fishy so I asked fora refund. After which, they started sending me messages saying that they would not refund until I had closed the dispute. Now you decide yourselves.... does that not just shout SCAM, nice and loud.
I will keep you updated as to whether I do manage to get the refund, or if I had to escalate to a claim for paypal to sort out.
Until then it would nice to here from the rest of you about this site too. Please do post your comments below!
UPDATE: 26/7 I finally got that refund almost 3 weeks after I made the purchase. Well, at least we know paypal have some power over the blatant scam machine that is Brogame
A notorious site, which recently has been upsetting a very many players. A chinese company, so these are the chinese gold farmers people love and adore!
I have only ever had 1 good experience with them and that was when I was dealing with really small volumes (50G). I made another order for 200G and after 12 days, am still waiting. I filed a dispute with paypal after a week, and after that I kept getting messages threatening that I would not get my gold unless I closed the dispute.
Well, I am not stupid, and beware, If any of you do open disputes, once you have closed them, paypal will not let you reopen them. They are basically informal claims, that can be used to put pressure on the seller, and once you cancel them, paypal assumes that everything has been resolved, and you will not be able to escalate the issue to a full blown CLAIM (where paypal uses legal pressure to ensure things get done).
So anyway, i kept getting these messages, and everything just smelled too fishy so I asked fora refund. After which, they started sending me messages saying that they would not refund until I had closed the dispute. Now you decide yourselves.... does that not just shout SCAM, nice and loud.
I will keep you updated as to whether I do manage to get the refund, or if I had to escalate to a claim for paypal to sort out.
Until then it would nice to here from the rest of you about this site too. Please do post your comments below!
UPDATE: 26/7 I finally got that refund almost 3 weeks after I made the purchase. Well, at least we know paypal have some power over the blatant scam machine that is Brogame
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